At Amy Adams Aesthetics, we are committed to delivering your skincare products safely and efficiently. Every order is carefully packed to help ensure your products arrive in excellent condition.

Order Processing

Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

During promotions, product launches, or periods of high order volume, processing times may be slightly extended. If there is a significant delay in processing your order, we will contact you as soon as possible.

Shipping

We currently ship within the United States only.

Shipping costs are calculated at checkout based on your order weight, destination, and selected shipping method. We utilize reputable carriers such as USPS, UPS, and FedEx to provide the most efficient delivery available.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your package through delivery.

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.

Delivery Confirmation

Once your package has been delivered to the address provided at checkout, it is considered fulfilled. Delivery confirmation will be available through your tracking information.

Once a package has been accepted by the shipping carrier, delivery is subject to the carrier's handling and timelines. While we are happy to assist in filing claims or locating delayed shipments, Amy Adams Aesthetics cannot guarantee carrier performance or assume responsibility for packages that are lost, stolen, or damaged.

Temperature-Sensitive Products

Many professional skincare products contain active ingredients that can be sensitive to excessive heat or freezing temperatures during transit.

While we package every order with care, Amy Adams Aesthetics cannot guarantee product integrity when shipments are exposed to extreme weather conditions after leaving our facility. We recommend retrieving your package promptly upon delivery and avoiding prolonged exposure to outdoor temperatures.

Incorrect Shipping Information

Please verify your shipping address before placing your order.

Orders shipped to an incorrect address provided by the customer may require additional shipping charges if returned and reshipped. Amy Adams Aesthetics is not responsible for delays or losses resulting from inaccurate shipping information.

Local Pickup

Local pickup may be arranged for existing clients.

To coordinate local pickup, please email info@amyadamsaesthetics.com after placing your order. We will contact you to arrange a convenient pickup time.

Questions

If you have any questions regarding your order or shipping, please contact us:

Email: info@amyadamsaesthetics.com

Phone: (619) 432-5789